This Privacy Policy covers how MyReDeal collects, uses, and protects your information — including data collected via our website, platform, and SMS/text messaging programs. Please read it carefully.
1. Who We Are
MyReDeal ("we," "us," or "our") is a real estate transaction coordination platform operated by MyReDeal LLC. Our platform helps real estate agents and transaction coordinators manage deals from contract to close.
Website: myredeal.com
Email: tc@myredeal.com
2. Information We Collect
2.1 Information You Provide
- Name, email address, phone number, and company name when you sign up, fill out a contact form, or request a demo
- Account credentials and profile information
- Transaction data, documents, and communications you upload or create on the platform
- Payment information (processed securely by third-party payment processors)
2.2 Information Collected Automatically
- Device type, operating system, browser type
- IP address and approximate location
- Pages visited, time on site, referring URLs
- Cookies and similar tracking technologies (see Section 9)
2.3 Information from Third Parties
- Integration data from connected real estate platforms (MLS, CRM, e-signature tools)
- Information from referral partners, provided with your consent
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve the MyReDeal platform
- Send transactional emails and notifications related to your account and deals
- Send SMS/text messages when you have opted in (see Section 4)
- Respond to inquiries, support requests, and demo bookings
- Send marketing communications (you may opt out at any time)
- Comply with legal obligations
- Detect and prevent fraud or security issues
4. SMS / Text Messaging Policy (10DLC Compliant)
MyReDeal operates SMS/text messaging programs in compliance with all applicable U.S. carrier requirements, TCPA regulations, and 10DLC (10-digit long code) campaign registration standards.
4.1 Consent & Opt-In
By providing your mobile phone number and checking the SMS opt-in box on our website or platform, you expressly consent to receive text messages from MyReDeal.
These messages may include: transaction updates, deadline reminders, appointment confirmations, platform notifications, and occasional promotional messages about MyReDeal products and services.
Consent to receive SMS messages is not required as a condition of purchasing any product or service.
4.2 Message Frequency
Message frequency varies based on your activity and account settings. You may receive up to several messages per week. Standard message and data rates may apply depending on your mobile carrier and plan.
4.3 How to Opt Out (STOP)
To stop receiving text messages from MyReDeal at any time, reply STOP to any message we send you.
After texting STOP, you will receive a single confirmation message and no further messages will be sent unless you re-opt in.
You can also opt out by emailing tc@myredeal.com with "Unsubscribe SMS" in the subject line, or updating your notification preferences in your account settings.
4.4 Help & Support
For help, reply HELP to any SMS message or contact us at tc@myredeal.com. You can also visit myredeal.com for support.
4.5 No Sharing of Phone Numbers
🔒 We do not sell, rent, share, or trade your mobile phone number or SMS opt-in data with any third party for their marketing purposes. Your phone number will not be shared with any affiliates, partners, or marketers outside of what is strictly necessary to deliver the SMS service described here.
4.6 Supported Carriers
Our SMS messaging program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and regional carriers. Carrier support may vary. MyReDeal is not responsible for delayed or undelivered messages due to carrier issues.
4.7 10DLC Campaign Information
MyReDeal's text messaging program is registered with U.S. carriers through The Campaign Registry (TCR) under 10DLC standards. Our campaigns are designated for:
- Transaction coordination updates and alerts
- Account and platform notifications
- Customer support and onboarding communications
- Marketing messages to opted-in users
5. RCS Messaging & Google Brand Verification
MyReDeal uses Rich Communication Services (RCS) messaging, powered by Google's verified business messaging platform, to deliver enhanced message experiences where supported.
5.1 What is RCS?
RCS (Rich Communication Services) is a next-generation messaging protocol supported by Google and major Android devices. It provides features like read receipts, typing indicators, branded sender ID, and rich media — all within the native messaging app.
5.2 Google RCS Brand Verification
MyReDeal has applied for and maintains Google RCS business sender verification. This means:
- Our messages display with the verified MyReDeal brand name and logo
- A verified checkmark (✓) may appear next to our sender ID on supported devices
- Our business information, website, and privacy policy are on file with Google for verification purposes
5.3 RCS Data Handling
RCS messages sent through Google's business messaging infrastructure are subject to Google's Privacy Policy in addition to this policy. We do not store the content of RCS conversations beyond what is necessary to provide the service.
5.4 Opting Out of RCS
You may opt out of RCS messaging the same way as SMS — by replying STOP to any message. If your device does not support RCS, messages will fall back to standard SMS automatically.
6. Data Sharing & Third Parties
We do not sell your personal information. We may share your information with:
6.1 Service Providers
Trusted vendors who help us operate our platform, including cloud hosting, payment processing, email delivery, and SMS/RCS delivery providers. These vendors are contractually bound to protect your data and may only use it to provide services on our behalf.
6.2 Real Estate Integrations
If you connect MyReDeal to third-party platforms (MLS systems, CRMs, e-signature tools), data may be shared with those platforms per your instructions and their own privacy policies.
6.3 Legal Requirements
We may disclose information if required by law, court order, or to protect the rights, safety, or property of MyReDeal, our users, or the public.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
7. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Role-based access controls and authentication requirements
- Regular security audits and vulnerability testing
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal data (subject to legal retention requirements)
- Portability: Request your data in a structured, machine-readable format
- Opt-Out: Opt out of marketing emails, SMS messages, or data processing for marketing purposes at any time
- Do Not Sell: We do not sell your personal information. No opt-out required for this.
To exercise any of these rights, email us at tc@myredeal.com.
9. Cookies & Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. Types of cookies we use:
- Essential cookies: Required for the site and platform to function
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies: Used to track and optimize our advertising campaigns
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
10. Children's Privacy
MyReDeal is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us with their information, please contact us at tc@myredeal.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you via email or a prominent notice on our website. Your continued use of MyReDeal after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: